Refund and Returns Policy
At DelhiMall, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return the product(s) within 10 days of receipt for a refund or exchange.
Returns
- Items must be returned within 10 days from the date of delivery.
- Products must be unused, in their original packaging, and in the same condition as when received.
- To initiate a return, please contact our customer support with your order details.
Refunds
- Refunds will be processed after we receive and inspect the returned items.
- Refunds will be issued to the original payment method within 7-10 business days of approval.
- Shipping and handling charges are non-refundable.
- Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.
Exchanges
- Exchanges are subject to product availability.
- If the requested item is unavailable, a refund will be issued.
Non-Returnable Items
- Some items such as perishable goods, intimate or sanitary products, and gift cards are not eligible for return.
For any questions or assistance, please contact our support team at [contact email].
Thank you for shopping with DelhiMall!